Deposit
A deposit secures your date. It pays for your artist's drawing time and holds a slot we then turn other clients away from. We agree the amount with you and confirm it before you pay anything. It comes off the final price on the day. It is not refundable.
Moving your appointment
Give us at least 48 hours' notice and we will move your deposit to a new date, once. A second change means a new deposit.
Cancelling, late notice and no-shows
Cancel with less than 48 hours' notice, or don't turn up, and the deposit is kept.
Running late
More than 30 minutes late and we may not have time to finish the piece. If we can't go ahead, it counts as a late cancellation.
If we can't tattoo you on the day
We won't tattoo anyone who is under 18 or can't show ID, is drunk or under the influence, or has sunburn, an infection or a skin problem over the area. If that happens it counts as a late cancellation and the deposit is kept, so please tell us in advance if anything has changed.
If we cancel
If we have to cancel or move your appointment for any reason, you choose: a new date with your deposit carried over, or the full deposit back.
Changing your mind after booking online
If you booked and paid by message or through the website, you have 14 days from paying to cancel and get your deposit back in full, unless your appointment has already taken place or you asked us to start the design sooner. Email info@livingcanvastattoo.ink to do that.
How to give notice
Reply on the same thread you booked on, or call +44 7984 810921. Notice counts from when we receive it, not when you send it.